Help Center

Video

  • Fix Slow Loading or Buffering

    Quick tip: Reduce the number of devices currently streaming or downloading on the same network.

    Buffering Tips
  • Simultaneous Stream Limit

    Watch a maximum of 3 concurrent streams. To watch on another device, you’ll need to stop watching one of the others first.

    Read About Stream Limits
  • Why can I no longer find a TV show or movie?

    Some content is available for a limited time and will expire off the app. We are always refreshing our content so there is something new to watch on Peacock.

    Browse Available Content
  • Fix Playback Issues

    A good first step is restarting the Peacock app. If this does not fix your issue, view our troubleshooting guide:

    Video Troubleshooting

Still need help?

  • Sign in

    Sign in for personalized help.

    Sign in